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July 13th, 2010 | #1 |
Registered User
Join Date: Mar 2010
Location: Salt Lake City
Posts: 2
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Beware of Local1488.com
I'm at my wit's end with Local1488. *Unbelievably poor customer service and follow-through.
Here's my story: On May 15th, I ordered several small items totaling $24.50. *I had heard that they could be fairly slow to send orders out, but that the stuff was good and worth the wait. *I was prepared for it to take some time, but I never expected that they would just blatantly lie to me and rip me off. I was told that they don't charge your card until the order ships. * My card was charged on May 19th, and the order status was updated to "Packing." Nothing changed for about three weeks, so I emailed Rob to see what was going on. *I was told that they were out of stock on a pin. *He promised that the order would go out to me as soon as it arrived, and they would throw in some "extra goodies" for the wait. *Fair enough. Nothing happened. On June 13th, I emailed him again asking for an update. *He tells me, "Yes sir! They actually just came in Yesterday. There's no mail today being sunday but they'll go out to ya tomorrow morning Sorry for the long wait!" Guess what? Nothing happened. On the 24th, I emailed and he replied that they're out of stock on a ring I ordered. *Funny he didn't mention this before, I thought. *At this point, I asked to cancel the order and get a refund. Four days later, on June 28th, no refund. *I emailed and asked him what the hold-up was this time. *He said that it would be coming via money order. * On July 6th, the status of my order was updated to "Refund" It's now July 13th, and I've gotten nothing. *Now I suppose that I have to take the refund issue up with my bank and see if I can get a charge-back (which might not be possible after waiting this long). I'll never order anything from them again, and I'll be telling everyone I know not to. *Their behavior and handling of this situation is inexcusable. |
July 16th, 2010 | #2 |
Banned
Join Date: Jun 2004
Location: FUCK YOU!
Posts: 1,477
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I guess they are Jewing people down, right?
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July 18th, 2010 | #3 | |
Senior Member
Join Date: Aug 2007
Location: Southern Realm of Hell
Posts: 1,407
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Quote:
Sorry you had such a crappy experience! & Thanks for the heads up on the shifty service you received from them. |
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August 23rd, 2010 | #4 |
Senior Member
Join Date: Nov 2009
Posts: 3,113
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I ordered something from local1488 and i did receive it, however this was a little over a month later and after a few emails (of which only one was answered).
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December 20th, 2013 | #5 |
Senior Member
Join Date: Sep 2006
Location: Boston, Ma.
Posts: 495
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Yep, that's the mighty midget rob for ya... NO FOLLOW THROUGH!
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February 9th, 2015 | #6 |
Junior Member
Join Date: Aug 2012
Location: Australia
Posts: 176
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I bought stuff from there years ago and didnt have a problem, other than when they got hacked and my personal info was published
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June 8th, 2017 | #7 |
Banned
Join Date: Jun 2017
Posts: 47
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All of this sounds like Meth to me. They didn't get "hacked"; they sold your information for Meth. Hate to say it straight like this, but when you hear hoofbeats think horses not zebras.
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